Privacy Policy

We collect information you provide directly to us when you:

• Inquire about puppies: name, email, phone number, and your preferences
• Place a reservation: billing address, payment information (processed securely via third-party processors)
• Communicate with us: emails, call logs, and messages
• Use our website: cookies, IP address, browser type, and pages visited

We use the information we collect to:

• Process your inquiries and reservations
• Communicate about available puppies and delivery updates
• Improve our website and customer service
• Comply with legal obligations
• Send promotional offers (only with your explicit consent)

We do not sell, trade, or rent your personal information. We may share data with:

• Payment processors: Stripe, PayPal (for secure transactions)
• Delivery partners: Flight nannies and transport services (only necessary details)
• Legal authorities: When required by law

We use cookies to enhance your browsing experience. You can control cookies through your browser settings. Third-party services (Google Analytics, Facebook Pixel) may also use cookies to help us understand website traffic.

We implement industry-standard security measures including:

• SSL encryption on all pages
• Secure payment gateways (PCI compliant)
• Regular security audits
• Limited employee access to personal data

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

To exercise these rights, please contact us.